Billing & Payments
We accept a wide range of payment methods to make your shopping experience with us easy and hassle-free. Our accepted payment methods include all major credit cards such as Visa, Mastercard, Discover, Dinar, and AMEX. Express online payment services such as Apple Pay and Google Pay are supported.
We also offer 0% financing options through our partner Sezzle®.
Your security is our top priority, which is why we take every precaution to ensure that your payment information is kept safe. Our website uses secure SSL encryption to protect your personal and payment information during transmission. All card payments are processed via Stripe®, which is currently among the most trusted online payments processing services available.
We comply with all industry-standard security practices, and we never store sensitive information like full credit card numbers on our servers. If you have any concerns about the security of your payment information, please do not hesitate to reach out to us.
We partnered with Sezzle®, a third-party financing provider, to offer you a 0% financing solution that fits your needs. Sezzle® financing is a payment option that allows you to pay for your orders over time, with flexible monthly payments. With Sezzle®, you can choose from a variety of loan terms and payment options, so you can find the one that works best for you.
My Existing Order
After placing an order and getting a confirmation email, your order can be tracked on the “Track My Order” page. Please allow up to 1-4 day(s) for the tracking information to populate.
We all change our minds from time to time and we want you to be 100% satisfied with your purchase.
Orders that have been placed within 24hrs are eligible for modification. To get started, please submit a request via email.
A few things to keep in mind:
- Items that have already shipped cannot be cancelled or modified.
- Non-Returnable products cannot be cancelled or modified once manufacturing has begun, they include: Items Marked "Non-Cancelable" or "Non-Returnable" (clearly indicated on the product page before placing your order)
Once you've placed an order, you should receive an email confirmation that includes your order number and details about the items you've ordered. If you haven't receive an email confirmation, please check your spam folder or reach out to us for assistance.
Shipping & Delivery
We offer free shipping on orders over $89 that are shipped within the United States and Canada. If your order is eligible for free shipping, the option will be available and automatically applied during checkout.
Shipping times vary based on your location and the shipping method you select. Most orders are processed within 2-3 business days and then shipped via the selected shipping method. You can expect your order to arrive within 2-3 weeks for standard shipping, 1-2 weeks for expediated shipping. Certain items such as larger carbon fiber products may require additional lead time.
Returns & Refunds
We apologize for any inconvenience you may have experienced. Please reach out to us as soon as possible with your order number and a description of the issue. We'll work to resolve the issue as quickly as possible.
Products must be in the original packaging for courier pickup/inspection (please do not assemble, install, or modify the product in any way).
Once we receive your return, it typically takes 7-10 business days to process. During this time, we'll inspect the item to ensure it meets our return policy requirements and then issue a refund or send a replacement, as appropriate. You'll receive an email confirmation once your return has been processed.
You can recover your lost account information by clicking here. Please enter valid e-mail address, your account information will be mailed to you shortly.
You can update your account information by logging into your account on our website. From your account dashboard, you can edit your personal information, shipping addresses, password, and more. If you have any trouble updating your information, please reach out to us for assistance.
Creating an account on our website is free and easy. Simply click the "register" button in the top right corner of our website and enter your information. An account allows you to save your shipping information, view your order history, wishlist, and more.
Becoming an affiliate is free and easy! Simply sign up for our affiliate program and we'll provide you with all the tools and resources you need to get started. You'll receive a unique referral link that you can share with your audience, and you'll have access to a variety of promotional materials to help you promote our products.
Signing up for our email newsletter is an easy way to receive updates on new products, promotions, and sales. You can also follow us on social media to stay up-to-date on our latest offerings.
Get answers to all the questions you might have.
Whether you're looking for product recommendations, technical support, or just want to learn more about our catalog, we'll be happy to assist you.
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Question or inquiry? Send us a message. We will get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
After placing an order and getting a confirmation email, your order can be tracked on our “Track My Order” page. Please allow up to 1-4 day(s) for the tracking information to populate.
We accept all major debit/credit card networks including VISA, MasterCard, AMEX, Discover and Diner as-well as Apple Pay, Google Pay and Shop Pay
For order modifications or cancellations, please contact us via email and we will be sure to get back to you as soon as possible.
For more questions check out our FAQs page here.